Privacy Policy of Grand Neuron Studios

Overview

This Privacy Policy describes the information collected by "Grand Neuron Studios" ("we," "us" or "our") through our mobile applications and website and how we use that information. Our business is constantly evolving and so this document may change from time to time. Any new policy will be effective from the date it is published by us.

 

What types of information do we collect?

  • Personal Information:

When you download and use our games/websites, we don't require you to provide any personal information and we don't collect any personal information about you, except we collect:

- if you send us an email, then only we collect the email addresses specifically to provide support

  • Non-personal Information:

We use the Google Analytics API and Google Admob API to collect some non-personal Information, including information about your mobile device, non-precise geolocation information (e.g., your city) and "Usage Data", which is anonymous data tied to your device, such as the actions you take within our games (e.g., your game progress and your interaction with the games)

 

 

How do we use the information that we have about you?

  • Personal Information:

- if you send us an email, then only we collect the email addresses specifically to provide support.

  • Non-personal Information:

We use non-personal information to help us monitor crashes and understand usage patterns in order to improve the games.

 

Children / Children's Online Privacy Protection Act

Our Websites/Apps comply with the Children's Online Privacy Protection Act ("COPPA"). We don't knowingly collect personal information from children under the age of 13 in violation of COPPA, and if in the event that a user identifies himself or herself as a child under the age of 13 through a support request, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.

 

We allow users to contact us if they have support questions about use of our mobile applications. If you submit a support request, we may receive your email address and other information you provide related to your support request ("Support Information"). We use Support Information only for the support for the internal operations of our website and Apps as provided under Section 312.2 of the COPPA rules effective July 1, 2013.

 

We do not knowingly collect or use any Personal Information from children under the age of 13. To the extent we feel that any of our Websites/Apps are directed to children under the age of 13, we will not collect Personal Information from users of those Websites/Apps.

 

If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at memorydet@gmail.com and we will delete the information from our system.

 

We may collect Non-personal Information, such as a device ID or other persistent identifier linked to the device or computer, which may be used by a child to play our Websites/Apps. The data collected will be anonymous and not tied to any Personal Information.

 

Certain of our Apps may permit in-game purchases, even if the applicable game was free to download. Such purchases do not always require the re-entry of credit card information because they may be made through an existing third-party account (such as an iTunes account). If you are a parent who is concerned about this feature, you may disable the ability to make in-game purchases by selecting the Settings tab for the applicable App, and following the necessary prompts to prohibit such purchases.

 

Information Sharing and Disclosure

We don't rent, sell or share your email address unless we have your express consent and in the following circumstances:

(i) We may share your Support Information with our support providers, but only for the purpose of providing support to you.

(ii) We may share your email address and/or Support Information: (a) to protect the security or integrity of our website and Apps, (b) to take precautions against liability; (c) to respond to judicial process, or (d) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety; and where such information is not used for any other purpose.

 

Supplement

Ads displayed within our games are provided by carefully selected third parties (e.g. Google Admob). Ads categories which are not suitable for children have been blocked.

Our third party partners, and their privacy policies are as follows.

Google Analytics & Google Admob:

http://www.google.com/intl/en/policies/privacy/

 

Privacy Policy Contact Information

If you have any questions about our games or privacy policy please contact us at: xuhe.games@gmail.com

Please note we are indie developers who are not good at writing privacy policies - please excuse us for minor or major mistakes and feel free to contact us for any clarifications. Thank you!

 

The Privacy Policy was last updated on 1/6/2022.